In my role as an Ambassador, I focused on merchandising and restocking all products with meticulous attention to detail, following a First In, First Out (F.I.F.O.) procedure. I managed clean client kitchens, including equipment and appliances, while managing inventory levels through an employee-accessed app and ensuring the quality control of produce and perishable merchandise.

My hard work, dedication, and impeccable attendance, which were recorded and recognized, led to a swift promotion to Happiness Ambassador (Operations) Site Lead in less than a year.

As a Site Lead, I adhered to all food and safety procedures, completed safety training and assessments, and led a team of 1-4 in sorting and merchandising. My responsibilities extended to ordering or repairing equipment, troubleshooting inventory issues, and providing comprehensive training to new and prospective Ambassadors. Daily tasks included reporting consumption levels to management, innovative problem-solving to meet client expectations, waste disposal, and standard office management. I also handled equipment such as cleaning, maintaining, and training staff on Jura coffee machines and coffee airpots. Budgeting on a monthly and weekly basis, along with daily equipment and product ordering, was routine, and I compiled monthly expense reports using Expensify.

My achievements were acknowledged with multiple Ambassador of the Month awards. I built strong professional relationships and trust with clients onsite, to the extent that they would specifically request my assistance by name if I were temporarily placed on another site.

Unfortunately, Garten has had to lay off all operational staff since March 2020 due to the Covid-19 virus.